Setting up an account
Please ensure that the correct region is selected when signing in.
Setting up a vehicle
Making a booking
Canceling a booking
To cancel a booking and request a refund, you must cancel the booking via the app prior to its start time.
Accessing the car park
Editing your profile
Managing your payment methods
Bookings can only be canceled prior to their start time. To receive a refund for your parking fee, please cancel your booking on the day before.
You will automatically receive a refund when canceling your booking. Please allow 7 - 10 business days for the funds to reach you.
When trying to cancel a paid booking after the start time, you will receive the below error.
If you have an 'All Day' booking, your booking will start at midnight.
Viewing your transaction history